Services

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Oil Management Expertise

As oil management experts, we understand your business and how oil management can improve overall operations. We frequently work with our customers to help them understand the impact managing, testing, monitoring and filtering oil has on their business. In addition to educating your employees on oil management, RTI can aid in increasing adherence to existing procedures or in the creation of new procedures.

Based on our years of experience working with all types and sizes of foodservice businesses, we can help you improve food quality and consistency, operational efficiency, safety, cleanliness and sustainability through the automated delivery, storage, handling and disposal of frying oil.

Training

RTI provides expert level training on-site for your staff upon installation of our system. In addition, our oil management experts provide ongoing training support for current employees, new employees and employees with new roles through refresher sessions or staff meetings. Initial on-site training is supplemented by our customer care hotline, staffed by highly experienced customer service professionals available to answer your questions 24 hours per day, 7 days a week. With some suppliers training is a one-time-deal – not with RTI. We know you may need training on a continual basis, and we are here to partner with you to achieve successful oil management.

Installation and Maintenance

Installation of RTI equipment is easy and takes only a few hours, working around your schedule and off-hours to set up tanks, hoses and your customized web-based customer portal. All the equipment components, installation, training, regular maintenance, and repair are included in the monthly fee.

Service and Support

Delivery and disposal services are automatically scheduled and happen concurrently – outside the building - and take less than 15 minutes. It's so seamless; most employees and customers don't even notice we're there and we'll never interrupt your daily business. If you need support, we have service technicians available in your region, and customer service representatives specially trained to support you over the phone.

RTI customers continually give us high marks for our customer service – and we promise to be available when you need us. If you ever have questions about your system, we're available 24 hours a day, 7 days a week. Contact us at 888-796-4997 or customercare@rti-inc.com.

Customer Oil Management Portal - TOM

Learn how you can use the TOM web-based oil management portal to maximize the storage, handling, and disposal of your frying oil.

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Services

Dedicated service teams, oil delivery and disposal, training and so much more!

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Contact Us

24-Hour Customer Care Hotline:
888-796-4997

New Customer Inquiries:
888-796-4997
(Press 4 for Sales)
or customercare@rti-inc.com