Request for a duplicate Invoice / Billing Questions

Its our goal to help resolve your questions within 24hrs. The information provided below will help us locate your customer profile more efficiently and resolve your request sooner. If you still have any remaining questions please refer to our Billing and Invoicing FAQ's.

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Frequently Asked Questions regarding Billing and Invoicing


Restaurant Technologies will seal the single hood penetration with UL listed fire resistive plug.

While the AutoMist system is listed to the appropriate UL standard, it is not an integral part of the hood and fan units.
Where the system transitions into the hood a U.L. listed seal is used.

Restaurant Technologies provides on-site opportunities for local authorities to become familiar with the AutoMist system. A notification is also sent directly to the Authority Having Jurisdiction (AHJ) near the time of installation.

At the time of installation, the hood will receive an inspection sticker and will be re-inspected 90 days after installation.

The restaurant operator is still required to remove and clean the filters, as well as areas considered to be outside the ventilation system. The filters should be cleaned when the AutoMist system is not scheduled to spray. A sticker indicating spray times is applied to the hood at the time of installation.

NFPA 96 requires that the owner is presented a report that specifies areas that were inaccessible or not cleaned. NFPA 96 also requires that all areas not cleaned must be reported to the AHJ. Restaurant Technologies will provide the reports, per NFPA requirements.

Restaurant Technologies will send a “Notification of Installation” to the AHJ prior to installation, which in many cases is all that is needed.

Restaurant Technologies will work directly with the AHJ, to determine if there are any additional requirements. If any permits are required, Restaurant Technologies will file for the permits and pass the cost onto the customer.

AutoMist is a hood cleaning system and does not replace the fire suppression system.

The AutoMist system eliminates the need to perform manual cleaning on the entire commercial ventilation system. Restaurant Technologies technicians are training to perform inspections in accordance with NFPA 96.

The AutoMist system is listed to UL standard 73.

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Have you heard?

AutoMist is now available in select markets