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If you don’t find the answer you are looking for, please contact us or call our 24-hour Customer Care team at 1-888-796-4997.

Common Questions by Restaurant Technologies Serving Customers Nationwide

Company

Restaurant Technologies is the leading provider of always on cooking oil management to over 45,000+ national quick-service and full-service restaurant chains, independent restaurants, grocery delis, hotels, casinos, convenience stores, universities, and hospitals nationwide.

Our headquarters is located in Mendota Heights, Minnesota, and we have 41 depots nationwide.

We don’t sell deep fryers. We offer an end-to-end cooking oil management solution that works with your commercial deep fryers to make your entire cooking oil process easier, safer, more efficient, and sustainable.

Restaurant Technologies is a privately-owned and operated company, not a franchise. Every person you come into contact with at RT — from sales and installation to delivery and support — is an employee dedicated to your success.

We vet our sources to ensure our customers are participating in sustainable practices. We expect our suppliers to do the same. Our oil is not organic, but our oil suppliers are some of the largest organizations in our industry with a global presence that have human rights, labor rights, and environmental standards that they adhere to. We are proud that all of our oil sources process oil domestically across the United States. Read more about how we’re creating a more sustainable future.

We offer bulk cooking oil delivery of a variety of cooking oils and cooking oil blends, including our proprietary creamy soy blend. We work with each customer — big and small — to find the right oil for their needs.

Are you looking for a job with more opportunity and better work life balance? See what’s possible when you join an award-winning workplace where a fast pace and rapid growth are balanced by a flexible and supportive environment. Take a look at our open positions. We look forward to meeting you!

Service

When you upgrade your kitchen with the Total Oil Management cooking oil solution you get the equipment with no capital expense, and maintenance and service are included.

There’s a good chance that we do! We have 41 depots servicing customers across the U.S.

Yes, we do! We’re always on because we understand that the foodservice industry is at it 24/7. Restaurant Technologies fresh and used oil tanks are equipped with sensors that notify us when your fresh oil is running low. We deliver bulk fresh oil and take used cooking oil away automatically — with no disruption to your business. Your days of last-minute cooking oil errands are over.

Our installation experts install the Total Oil Management system for you. 

You’ve made the decision to upgrade your kitchen. Our goal is to make that happen as soon as possible. Your installation schedule depends on the readiness of your location as well as product availability. Total Oil Management is an industry-leading product in high demand — the sooner you sign a contract, the sooner we can get your system installed. After your contract is signed, we schedule a site survey to evaluate your location for readiness and equipment placement planning. When your site is ready and your product is ready to go, we work with you to schedule an installation date that works for your business. A typical installation takes between 4-7 hours, and you pay nothing until your system is up and running.

We’re sorry to hear that! Please reach out to our 24/7 Customer Care team at [email protected] and we’ll take care of the issue immediately.

This is the good stuff, right? You want to know how your oil is being used and your customers want to know how you’re helping the environment. Just reach out to our 24/7 Customer Care team at [email protected] and we’ll have your report to you within a day.

When your Total Oil Management system has been installed, a member of our installation team will help you get connected to your account. If you have any difficulties, you can reach out to our 24/7 Customer Care team at [email protected].

Happens to the best of us. Reach out to 24/7 Customer Care team at [email protected] and we’ll take care of you.

We accept payments via check or ACH drafts.

Here are a few articles to get you started:

Restaurant Technologies - Cooking Oil Delivery and Recycling for Commercial Kitchens by Restaurant Technologies Serving Customers Nationwide
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Restaurant Technologies - Cooking Oil Delivery and Recycling for Commercial Kitchens by Restaurant Technologies Serving Customers Nationwide

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