When Willie Romeo recently took ownership of 33 Burger King restaurants across Florida, he brought a clear philosophy: success comes from strong systems backed by strong partnerships. That mindset is exactly what defines his working relationship with Andrew Faber, National Account Executive at Restaurant Technologies. Willie’s long history with Burger King and manual oil handling motivated him to implement Total Oil Management at each of his new locations, with Andrew guiding the process throughout.
From the start, Willie and Andrew aligned on priorities: eliminate safety risks, simplify oil management, and give leaders better visibility into performance. The collaboration hasn’t slowed since. “This works because Andrew doesn’t disappear after installation,” Willie says. “He’s part of our operation.”
Their partnership is built on shared operational experience. Willie spent decades inside Burger King, rising from dishwasher to senior vice president, while Andrew has worked hands-on with Burger King locations for years—supporting operators through installations, training, and long-term optimization. That shared language allows them to move quickly from problem to solution.
“When Willie takes over a restaurant, RTI goes in immediately,” Andrew explains. “He knows the risks of manual oil handling, and he doesn’t wait for problems to happen.”
Together, they focus on prevention—especially around safety and liability. When insurance reviews revealed past injury claims during franchise acquisition, Willie leaned on Andrew to help articulate the impact of RTI’s Total Oil Management system.
“Andrew walked our brokers through how the system eliminates hot oil transport and manual handling,” Willie says. “That directly affected our insurance review and led to immediate savings.” But for Willie, the biggest value is prevention and keeping his workers safe. “One slip, one burn—that’s a massive cost,” he says. “We’re avoiding those incidents entirely.”
The results are tangible: fewer injuries, faster oil changes, improved food quality, and higher employee confidence. In partnership with Andrew and RTI’s insurance consultant, Willie’s broker helped him successfully secure the largest premium savings in RTI history: over 13% annually.
Andrew also works closely with Willie to support training at every level—stepping in when turnover creates knowledge gaps and reinforcing best practices over time.
He regularly meets with Willie’s general managers and district managers, conducts trainings, and visits restaurants to troubleshoot, coach, and reinforce best practices. “We’re not just supporting equipment,” Andrew says. “We’re supporting people.”
That support is further evident in the benefits of the automated cooking oil solution. Team members no longer have to deal with traditional oil management tasks, whether it’s changing out hot oil or even monitoring oil usage and ordering more when supply is low. In an environment where there is already a seemingly endless list of priorities to tackle, it is one less thing to worry about, which can make a world of difference.
In partnership with Andrew and RTI’s insurance consultant, Willie’s broker helped him successfully secure the largest insurance premium savings in RTI history: over 13% annually
Andrew and Willie also work closely managing data. Willie monitors oil usage and alerts daily, using insights from the system to guide conversations with managers. Andrew regularly attends leadership meetings, conducts refresher trainings, and visits individual restaurants to coach managers in real time.
“We don’t just train once,” Andrew notes. “We help them read the data, understand alerts, and adjust behavior. That’s where long-term value comes from.” When patterns emerge, Andrew helps interpret trends and identify behavior changes that lead to better outcomes. He says, “Technology creates the data—but collaboration is what turns it into results.”
The results show up everywhere: faster oil changes, safer kitchens, improved food consistency, and more confident teams. According to Willie, Total Oil Management helps his staff change oil three times faster.
Together, Willie and Andrew demonstrate what a true operator–partner relationship looks like—one grounded in shared experience, frequent communication, and a commitment to long-term success.
Burger King locations supported across Florida
oil management process vs. manual handling
annual savings on insurance premiums tied to no manual oil handling
of locations using Total Oil Management
oil-related incidents reported since implementation
staff adoption through ongoing training & on-site support
monitoring & alerts for actionable insights
